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Tips to remember

creating survey forms

Before you start designing your feedback or survey form, here are few tips and tricks to remember:


1.     Design your form with 5 (minimum) or 10(maximum) questions. 

2.    Use multiple choice questions to receive the accurate feedback. Customers may ignore open ended questions.


3.    Ensure that there is at least one open-ended question, so that customers can provide their own explanations / experience / suggestions of what’s good or bad with your product/service.

4.  In order to receive feedback from customers, do not flood customer's inbox with multiple survey emails in a single day. Have patience! 

5.  Make sure most of the questions are optional. Don’t force your audience to answer each question if they are not willing to.

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